Important Notice: Temporary Platform Service Suspension for System Upgrade
Dear Valued Customer,
Bitazza would like to inform you that the Bitazza application and website will undergo a temporary full system maintenance to enhance stability, security, and scalability to support the platform’s future growth, as well as to further improve service performance for all users.
Date: 28 August 2026
Time: 01.00 - 05.00 AM (GMT+7)
Duration: 4 Hours
During this period, users will temporarily be unable to log in or register for a new account via both the application and website. Details are as follows:
Digital Asset Trading Services
- Deposits and withdrawals (both fiat currencies and cryptocurrencies) will be temporarily suspended.
- All trading activities will be suspended. No order matching will occur during the maintenance period.
- Existing orders will remain in the system and will resume normal processing once the system is back online.
- Users with open positions are advised to consider potential market volatility in advance, as price movements during the maintenance period may affect their positions once the system resumes.
KYC Verification
- New users will not be able to register or complete identity verification during this time.
Customer Support
- Our customer support team will remain available to assist you through our regular support channels.
Please be assured that your funds and digital assets will remain secure and will not be affected throughout the maintenance process.
We sincerely apologize for any inconvenience caused and appreciate your understanding and continued support. If you have any questions or require further assistance, please contact our 24/7 service center at [email protected].
Sincerely,
The Bitazza Team